FAQ


Please Email us with your concern and we will do our best to see if we can ship the item through another route!

It's on US, We offer FREE shipping standard for all orders.

Please email us to cancel or change any items on your order. Please note, if your items have already been shipped, we are unable to cancel or change the order as it is en route to your location.

Please email us to cancel or change any items on your order. Please note, if your items have already been shipped, we are unable to cancel or change the order as it is en route to your location.

If you receive parts of your order at first, don't worry as the rest are on it's way! When ordering several items these may be fulfilled from different manufacturers services and sent out in separate packages to accelerate shipping times.

We usually recommend sizing up, however, we'd like to help you find the best possible fit for your kiddos, please do not hesitate to Email us with your questions and concerns regarding this.

All applicable duties, fees and any additional charges are outside of our control and you will be responsible for these payments. Refunds will not be given on packages that are refused or delayed due to unpaid taxes or duties.

Please kindly refer to our 'return & refund policy' page, do not hesitate to Email us if you have any questions regarding our return and refund policy! We are always here to help!

Delivery times vary according to your location, approximate delivery times are estimated as 1-3 weeks to United States from dispatch, and 2-4 weeks to the rest of the world from dispatch.